Terms and Conditions

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These terms and conditions are a legally binding agreement between STEMROBO Technologies Pvt Ldt (STEMROBO) and the users (You) of STEMROBO Website (www.stemrobo.com), Products and services, as described below.This agreement explains all the necessary points pertaining to our terms and conditions and may be modified by STEMROBO Technologies from time to time. This agreement (inclusive of all terms and conditions) applies to all types of visitors, users, others who access the website (“Users”) and buyers of STEMROBO products and services through Stemrobo (www.stemrobo.com).Please ensure that you read through all the terms & conditions and fully understand the contents of this agreement. If you have any doubts or questions about your rights and obligations which could result from your acceptance to our agreement, kindly get in touch and consult with us.By using or accessing our website, you signify that you have read through, fully understood, and agreed to abide by this agreement and have given your consent to us for the collection and use of your information as per the STEMROBO privacy policy.

1. Our Company

STEMROBO Technologies (STEMROBO) is a company registered in Noida, UTTAR PRADESH, INDIA and our registered office is at B-32, Block – B, Sector – 63, Noida 201301, UP, INDIA. We operate the website www.stemrobo.com

2. Trademarks

All page headers, graphics, logos, service names, etc. available/posted on our website are trademarks of STEMROBO Technologies (STEMROBO). We don’t give any rights to any party or user to use our trademarks – service & product names, logos, graphics, other information posted on the website without a written permission of STEMROBO.

3. Copyright & Content

Any content like logos, graphics, pictures, textual, audios, videos and data made available on the website are properties of STEMROBO Technologies (STEMROBO) and have been protected by copyright laws. The information, content (as mentioned above) made available through the website is the exclusive property of STEMROBO, protected by the copyright laws. STEMROBO reserves all rights of the content being posted on the website and the content not expressly granted on the website.

4. User Login Credentials

You are solely responsible for your login and password credentials. Please do NOT share your user login and password with anyone and ensure that your login credentials are NOT misused by anyone.

5. Guarantee/Warranty 

All our parts are covered by different warranty periods which are shown on respective pages, indicating that products are free from any defects in materials and workmanship. For products like electronic parts, the warranty is covered only when the full batch of an item is defective. If defects arise during this period, we will at our option, repair or replace the goods purchased or refund your money. Our liability under this warranty is subject to us being satisfied that the material is faulty due to poor materials or workmanship. We will not be responsible for any damage caused by incorrectly connecting or improper use of the material. Furthermore, we will not be liable for any damage to third party or attached equipment to which these products are used.

All decisions regarding the warranty acceptance will be taken by STEMROBO Technologies (STEMROBO) and shall be accepted by customers. STEMROBO Technologies may or may not charge for repairs and return shipping if item’s warranty is void due to any reasons.

6. Terms and Condition of Sales

Unless it is explicitly agreed in writing, the conditions as set out below apply to all transactions for the sales of goods and materials, design services by STEMROBO Technologies to the buyers of goods and/or Services.

These conditions apply to all orders placed with STEMROBO Technologies by the buyers. The acceptance by STEMROBO Technologies of any order is conditional upon the acceptance of these conditions by the buyers, which shall override all other terms and conditions inconsistent herewith – whether expressed, implied or including terms, conditions or stipulations contained in the buyer’s purchase order or other form of writing or otherwise stipulated by a buyer with variances or additional to these Conditions. The same shall not be binding upon STEMROBO Technologies unless specifically accepted and signed by STEMROBO Technologies.

The acceptance of a purchase order by STEMROBO Technologies cannot be construed or implied to create an obligation on STEMROBO Technologies’  part to accept, subsequent purchase orders for any of the goods and/or services.

7. Prices

The prices of the Goods or Services are the prices contained by STEMROBO Technologies non-binding quotation or is the current list of prices as displayed on the website. The Tax is included in prices. However, these prices are exclusive of delivery, packaging, carriage, insurance, customs duties which may be charged.

STEMROBO Technologies reserves all the rights to adjust the prices of any products/services at any point in time.

For all international users of STEMROBO Technologies (STEMROBO), pricing should be strictly in INR.

8. Payment of Goods/Services

Unless a credit account has been set up prior to sale, a payment is due prior to shipment of the Goods or performance of services. In the case of an approved credit account, the payment is required to be made not later than 30 days after the date of the invoice.

9. Delivery of Goods

Delivery charges are applicable to all orders unless goods are picked up directly from one of our premises. A delivery occurs when the Goods are handed over to the buyer, a courier company or a delivery representative. Delivery dates quoted are approximate only and STEMROBO Technologies will not be liable for any delay in the delivery of the Goods.

If the buyer fails to take delivery of the Goods or fails to give adequate delivery instructions & it returns to STEMROBO Technologies, then STEMROBO Technologies reserves all the rights to decide whether to resend the parcel or not.

Any claim by the buyers or users for non or incorrect delivery must be advised to STEMROBO Technologies within 10 days of a goods receipt.

10. Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact the us via contact us link.

Requests received later than  7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. 

11. Risk and Property
A risk of damage to or a loss of the goods passes on delivery or –  if a buyer fails to take delivery without a good cause at the time when the delivery is tendered.The title to and the property in the Goods does not pass to a buyer until STEMROBO Technologies has received a full payment of the price and all other sums due to STEMROBO Technologies from the buyer.

12. Limitation of Liability

All buyers shall accept the sole responsibility for and STEMROBO Technologies shall not be liable for any use of the goods by the buyers.  STEMROBO Technologies’ agents and employees and buyers shall hold STEMROBO Technologies harmless and fully indemnify against any claims, costs, damages, loss, and liabilities arising out of such use.

STEMROBO Technologies is not liable to any of the buyers because of any representation, or any warranty (expressed or implied), conditions or other terms, or any duty in common law, or under the expressed terms of the Contract, for : (a) any loss of profit, business contracts, opportunity, goodwill, revenue, anticipated savings, expenses, costs or similar loss; and/or (b) any indirect, special or consequential loss or damage; and in the case of either paragraph (a) or (b) above whether caused by negligence, breach of contract, tort, or breach or statutory duty of STEMROBO Technologies, arising out of or in connect with the contract.

Any other liability of STEMROBO Technologies to the buyers in contract, tort, negligence, breach of statutory duty or otherwise arising out of or in connection with the contract is limited to the price.

13. Confidentiality Agreement

All users/buyers must always keep the confidential information acquired in consequence of the contract, including business correspondence, technical literature, except for information which is bound to be disclosed by law or to its professional advisers where it is necessary for the performance of their professional services.

The users agree not to disclose any confidential information of STEMROBO Technologies (STEMROBO) to anyone, unless and until it is required to do so by law.

14. User-Generated Content

User-Generate Content includes any comments, projects, forum posts or links directed to third party websites that users submit to STEMROBO.

STEMROBO encourages every user to foster and heave up creativity by sharing art, works, and projects on STEMROBO. We also understand the needs to protect the rights of users for their content – hence, users are responsible for protecting their rights of sharing content on the STEMROBO website.

If you notice a violation of any of terms and policies with respect this agreement, we request you to please let us know/bring to our attention immediately, so that necessary steps can be actioned accordingly.

15. Termination and cancellation of User Rights/Account

STEMROBO reserves all rights to terminate and cancel user rights and account of anyone without giving a prior notice if a user doesn’t comply with the mentioned terms and conditions.

16. General

These conditions and the documents referred to in them, set out the entire agreement between the Parties and supersede any prior written or oral agreement between them relating to the subject matter of the Contract and the buyers acknowledge that in entering into the contract or agreement, it has not relied on any representation, not expressly set out in the contract.

If any provision of these conditions is held to be illegal, void or unenforceable, the legality, validity and enforceability of the remainder of the Contract is not to be affected.

Nothing in this contract excludes liability for fraud.

No person (either legal or natural) who is not a party has a right to enforce any term or condition of the Contract.

All suspected fraud causes are to be handed directly to the relevant authorities without exception.

STEMROBO Technologie sreserves all rights to change pricing even upon successful checkout after communicating with customers.

Subject to Gautam Buddha Nagar, Uttar Pardesh, India Jurisdiction only.

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